Refund and Returns Policy for ArtPariz.com

Effective Date: January 3, 2025

At ArtPariz.com, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we are happy to assist with returns and refunds according to the following policy.

1. Return Eligibility

To qualify for a return, the item must meet the following criteria:

  • The product must be returned within 30 days of the delivery date.
  • The item must be unused, undamaged, and in its original packaging.
  • The item must be in resellable condition (excluding non-returnable products such as perishable items or personalized products).

2. How to Return an Item

To initiate a return, follow these steps:

  1. Contact Us: Reach out to our customer service team at info@artpariz.com or call (662) 565-2553 to request a return authorization.
  2. Prepare Your Item: Pack the item securely in its original packaging. Include any accessories, documentation, or free gifts that came with the product.
  3. Shipping the Return: Ship the item back to us at the address provided in your return authorization. Please use a trackable shipping service to ensure the safe return of your item. Return shipping fees are the responsibility of the customer, except in cases where the item is defective or damaged.

3. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed within 7-10 business days. The refund will be issued to the original payment method used during the purchase.

4. Exchanges

If you wish to exchange an item for a different size, color, or product, please initiate a return for a refund and place a new order for the desired item.

5. Non-Returnable Items

The following items are not eligible for return or refund:

  • Personalized or custom-made products.
  • Perishable goods, such as food items.
  • Items that have been used or damaged due to improper care.

6. Defective or Damaged Products

If you receive a defective or damaged product, please contact us immediately at info@artpariz.com or call (662) 565-2553. We will arrange for a replacement or refund, and we will cover the return shipping costs for defective items.

7. Late or Missing Refunds

If you haven’t received a refund after 10 business days, please first check your bank account and contact your credit card company, as it may take additional time for the refund to appear. If you’ve done all of this and still have not received your refund, please contact us at info@artpariz.com.

8. Changes to this Policy

We may update this Refund and Returns Policy at any time. Any changes will be reflected on this page with the updated effective date. We encourage you to review this policy periodically to stay informed of any updates.

9. Contact Us

For questions or concerns about returns and refunds, please contact us: